Terms and Conditions of Service
app.debuy.co — Business users only (B2B)
Effective date: 1 June 2025
1. Introduction and acceptance
These Terms and Conditions ("Terms") govern access to and use of the Debuy SaaS platform available at app.debuy.co ("Service"), provided by Debuy, registered in London, United Kingdom.
The Service is intended exclusively for business users (B2B) — legal entities, professionals and commercial operators. Use of the Service implies full acceptance of these Terms. If you do not accept the Terms, you must immediately cease using the Service.
2. Description of the Service
Debuy is a SaaS platform that allows companies to upload data files (e.g. Excel files), process them through proprietary algorithms, and display Purchase Price Index (PPI) analyses, procurement KPIs, supplier trends and component analyses.
The Service includes:
- Uploading and processing of business data files
- Calculation and display of KPIs and PPI indices
- Supplier and component trend analysis
- Interactive dashboard for each tenant (customer company)
Each customer has an isolated environment. One customer's data is never accessible to other customers.
3. Account registration
Access to the Service requires registration of a business account. The user is responsible for:
- Providing truthful and up-to-date information during registration
- Maintaining the confidentiality of access credentials
- All activities carried out through their account
In the event of unauthorised use of the account, the user must immediately notify info@debuy.co.
4. Subscription and payments
The Service is available through monthly or annual subscription. Prices are indicated on the pricing page at app.debuy.co and may be updated with 30 days' notice.
Payment is made in advance. In the event of non-payment, Debuy reserves the right to suspend or terminate access to the Service.
Purchasing process: the user selects a plan, enters payment details and confirms the order. The subscription renews automatically at expiry, unless cancelled.
5. Refund policy
Since the Service is aimed exclusively at business users (B2B), the right of withdrawal provided for consumers under European regulations does not apply.
No refunds are provided for subscriptions already commenced. In the event of technical issues attributable to Debuy, we will evaluate on a case-by-case basis the extension of the subscription period. For any requests, contact info@debuy.co.
6. Content rights
Data uploaded by the user remains the exclusive property of the user. Debuy does not claim any rights over uploaded business data.
Debuy grants the user a limited, non-exclusive and non-transferable licence to use the Service in accordance with these Terms. All rights to the platform, algorithms, source code and Debuy materials are reserved.
7. Acceptable use
The user agrees not to use the Service to:
- Violate applicable laws or regulations
- Upload unlawful, harmful content or content that violates third-party rights
- Attempt to access other customers' data
- Perform reverse engineering of the platform
- Intentionally overload the systems of Debuy
- Resell or sublicense access to the Service to third parties
Debuy reserves the right to suspend or terminate the account in case of violation of these rules, without obligation to refund.
8. API
Any API access is subject to these Terms. Debuy does not guarantee continuous availability of APIs and is not responsible for interruptions or changes to them. Excessive use of APIs may be limited without notice.
9. Limitation of liability
The Service is provided "as is". Debuy does not warrant that the Service will be error-free or uninterrupted.
Debuy is not responsible for:
- Business decisions made based on analyses provided by the Service
- Data loss caused by events outside Debuy's control
- Indirect, consequential damages or loss of profits
To the extent permitted by applicable law, Debuy's total liability shall not exceed the amount paid by the user in the last 3 months.
10. Privacy and data protection
The processing of personal data is governed by the Privacy Policy available at app.debuy.co/privacy. For business customers, a Data Processing Agreement (DPA) is available on request at info@debuy.co.
11. Changes to the Terms
Debuy reserves the right to amend these Terms. Changes will be notified by email with at least 30 days' notice. Continued use of the Service after that period constitutes acceptance of the new Terms.
12. Governing law and jurisdiction
These Terms are governed by the laws of the United Kingdom. For any dispute, the parties undertake to attempt an amicable resolution by contacting info@debuy.co. If no agreement is reached, the competent court shall be that of London, United Kingdom.
Severability: if any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13. Contact
For any questions regarding these Terms: info@debuy.co
Debuy — London, United Kingdom
